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In Business

Case Study: How ConvoGrid AI Elevates Threads & Co.’s E-commerce Experience and Reduces Operational Friction

5 Mins Read

Threads & Co., a promising mid-sized online clothing retailer, faced significant hurdles hindering their growth despite a well-designed website and quality products. High bounce rates (evident navigation friction), excessive cart abandonment rate of (72%), and overwhelmed customer service (200+ daily inquiries) pointed to a critical disconnect between their offerings and the customer’s ability to engage effectively. ConvoGrid implemented its AI-powered conversational business solution, transforming Threads & Co.’s website from a static catalog into an interactive,…

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In Case Study

Case Study — Use of ConvoGrid in an Educational SettingCase Study

3 Mins Read

ConvoGrid is designed to drive conversations in the content creation space, but the infrastructure our engineering team has built can be applied to so many other scenarios. As part of this ongoing case study series, I’ll explore how different industries can integrate with our platform and gain the same advantages as content creators. Today, let’s dive into how ConvoGrid can be used in an educational learning platform. In platforms like Coursera, features like chatting with…

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