In recent months, I’ve immersed myself in the world of LLM Agents, exploring the diverse frameworks that power them and dissecting what truly constitutes an effective agent architecture. Throughout this research journey, one aspect has consistently emerged as the most widely misunderstood component: the action phase, or more specifically, the tool calling capability that enables these agents to interact with their environment. But first a quick recap, What is an Agent ? Here is an…
Threads & Co., a promising mid-sized online clothing retailer, faced significant hurdles hindering their growth despite a well-designed website and quality products. High bounce rates (evident navigation friction), excessive cart abandonment rate of (72%), and overwhelmed customer service (200+ daily inquiries) pointed to a critical disconnect between their offerings and the customer’s ability to engage effectively. ConvoGrid implemented its AI-powered conversational business solution, transforming Threads & Co.’s website from a static catalog into an interactive,…
Currently, the AI models from the Chinese startup Deepseek are causing quite a stir in the AI space. Their latest reasoning model, Deepseek r1, shows better or equal performance to competitors. But above all, they achieved it with a fraction of the training and inference cost. DeepSeek’s AI Assistant overtook ChatGPT to become the most downloaded free app on the U.S. App Store. This development has led to market concerns about A.I. investments to major…
As we close in on the end of 2024, it’s time to look back at the growth and innovation of conversational AI. This year changed how machines interact with humans in many ways. With the introduction of Multimodal systems, improvements in Generative AI and how these researches and developments happened around conversational AI agents have created a new dimension to human-computer interactions. Let’s look at some of the significant milestones and developments during the last…
